Information, Communication and Insecurity

by Mark English


There are, these days, countless new and improved ways of losing documents and missing messages. If I and my friends are in any way typical, one routinely loses a large proportion of one’s stored data without even trying; whereas in the past we generally lost only what we deliberately threw away or burnt (school work, old tax documents, those embarrassing attempts at fiction, letters, etc.).

Back then, incoming messages were reliably received. Telephone numbers were generally stable over long periods of time, publicly listed and easily accessible. Household and business telephones rang (quite anonymously) and were answered – or not, as the case may be. Letters and telegrams were an essential part of life and sacrosanct with respect to privacy.

Across the Western world, a mythology had been built up, via news stories and fictional accounts, around the conscientiousness and persistence of the people who delivered the mail. The cliché “through rain and sleet and snow” or some variant thereof was associated with these men. And this mythology reflected an underlying social reality in a more direct way than most mythologies do.

A short story entitled “Le facteur rural” (“The country postman”) appeared in a French anthology from my childhood. It was very dated even then, but it must have struck a chord because I still (vaguely) remember it. As it happens, I recently came across some scholarly articles on the role that national mail services played in France and other European countries in creating a sense of security, cohesion and national identity.

Reliable mail services developed in the 19th century. The design of postage stamps (which were pioneered in England) reflected national myths and national pride, and an image of the monarch or national leader was often featured. In Britain and the Empire, post boxes typically bore the Latin initials of the reigning monarch, and letters from government departments were – sometimes still are – grandly inscribed “On Her Majesty’s Service” (or “O.H.M.S.”).

Mail service myths persisted into the late 20th century and even carried over into commercial settings. In the movie Cast Away, Tom Hanks plays a very persistent FedEx executive who, after surviving a plane crash and solitary life on a deserted Pacific island, finally returns to civilization and personally delivers a package from the crashed plane to an isolated Texas farmhouse. But the commercial and (more or less) contemporary context of the film is far from that world in which national or imperial postal and telecommunication services were seamlessly integrated into everyday life.

Some time ago I wrote a short piece centered on the (Texas-born) writer Patricia Highsmith. The world of her novels may not be the real world of the 1950s and 1960s: it is a slightly claustrophobic and chilling distillation of the reality of the time. But her fiction reflects important truths about the crucial role communication technologies play in weaving a cultural milieu and defining a locality.

“Highsmith’s characters,” I wrote, “spend a large proportion of their allotted pages planning and writing letters, posting letters, organizing the material for writing more letters, waiting for letters and speculating as to why no letter has come or, more rarely, receiving a letter and analysing the contents. The local newspaper is good for keeping track of whether the body has been found or what stage the police have reached in their investigation. And the telephone looms as large as in the movies of the period.”

In their way, each of these media enhances the sense of place and/or the sense of distance from other places. Even the telephone signals the sense of distance by the involvement of a human intermediary, the operator.

The technological changes we have seen in the last half-century have not only provided many new ways to store, send – and lose – information, they have irrevocably changed the culture. The new media can be and have been used to stir up nationalistic sentiments but, by and large, the tendency of the transnational networks (technological and political) upon which we have come to depend is to undermine geographically-based identities.

These changes also have other effects. They strike at the root of our individual and group identities and affiliations and necessarily undermine old ways of thinking and doing things. On a personal level, a whole new mindset is required. One has to let go of old expectations, for practical reasons and simply to avoid stress and anxiety.

The very idea of the self can be seen to be changing in subtle ways as new opportunities for self-presentation and concealment appear. New codes of behavior are developed, or arise spontaneously. There are changes in goals, expectations and perceived responsibilities. Old insecurities are reshaped and/or replaced by new insecurities.

Take personal privacy. It was once sustained by social structures and a pattern of widely understood and accepted rules. But the current dominance of social media renders the old rules irrelevant. It is now unclear what the boundaries of personal privacy are or should be.

A new definition or concept of personal privacy is called for and no one can say what form it will take. These things are determined by circumstances and cannot be precisely predicted. But, given the current political tendency to exploit technology to the utmost in order to enhance centralized power and social control, the general direction is fairly clear. Redefinition will almost inevitably involve a weakening and downgrading of the concept.

There is another reason why the traditional concept cannot survive and a downgrading is inevitable. The traditional Western sense of personal privacy was developed within the context of a highly literate culture in which solitary, private reading played an important role. Arguably, it can only be sustained within such a culture. And, unfortunately, the prospect of such a culture persisting in the current technological climate is slim to non-existent.

But generalized descriptions and predictions all too often verge on the vacuous. I want to return to something rather more grounded: specifically, to some of Patricia Highsmith’s insights. She was a writer of psychological thrillers and, as such, was keenly attuned to human insecurities and to the crucial role that communication plays in modulating those insecurities.

Highsmith’s writing style is plain and spare and utterly non-experimental but she explores the themes of identity and morality in very confronting ways. And, though her literary persona is cosmopolitan, sophisticated and liberal, there are traces of deep conservatism in her work. She was a Texan, after all.

Tom Ripley is her greatest creation, a likable psychopath. He only murders people (very few really) when he has to – and feels no guilt. He can kill someone in the afternoon and have a pleasant dinner, or dispose of the body during the night and really enjoy his morning coffee.

But Highsmith is always aware of the moral landscape that Ripley’s behavior and attitudes challenge and always sensitive to the nuances of human communication which in large measure constitute the texture and map the significance of our lives. In Ripley Under Ground, a suicidal artist character reads from the journal of another suicidal artist:

Where has kindness, forgiveness gone in the world? I find more in the faces of children who sit for me, gazing at me, watching me with innocent wide eyes that make no judgment. And friends? In the moment of grappling with the enemy Death, the potential suicide calls upon them. One by one, they are not at home, the telephone doesn’t answer, or if it does they are busy tonight – something quite important that they can’t get away from – and one is too proud to break down and say, ‘I’ve got to see you tonight or else!’ This is the last effort to make contact. How pitiable, how human, how noble – for what is more godlike than communication? The suicide knows that it has magical powers.

Technologies change. Lifestyle, language and sense of self alter accordingly. But, through all this, human psychology and human needs stay fundamentally the same – a fact which I find vaguely reassuring.





2 responses to “Information, Communication and Insecurity”

  1. Thank you Mark! Re: personal privacy. I noticed about 20 years ago that grief is not a private matter any more. People started appearing on the news saying how much they missed their loved ones. TV producers were looking for ratings, and raw emotions did the trick. It has become normalised now. On Twitter I see messages like: my Dad died yesterday; my cat died this morning, etc. The expression of grief seems to be a public thing now. You have to announce it to the world. But I still shake my head when I see this.

  2. davidlduffy

    It was the worst of times, it was the best of times…There is a joke in a recent program or novel (I don’t even remember that much), where a character brought forward through time from the 1960s to the present day is enthusing on how educational and culturally enriching modern television must have become. A.S Byatt kind of implies the same in A Whistling Woman, the last of that quartet (I really recommend it), where her protagonist is working in early ’70s artsy British TV. But on the upside, consider Internet-delivered Cognitive Behavioural Therapy for depression eg